They got an extra fat phone book this year in Hagerstown Maryland. It includes 13,000 previously unlisted telephone numbers. Telephone giant Verizon sold the numbers, which customers paid to keep unlisted, to a third-party publisher.
Let's see, that's 13,000 domestic violence victims, stalker targets, police officers, judges, social workers, and people who just don't want to be bothered.
In what will surely be considered a model response, to be taught in future risk management courses, Verizon has offered its affected customers a one year refund on the cost of an unlisted number, and new telephone numbers (to those customers who become aware of the problem).
Mmmm, no. Given that telephone directories typically include addresses as well as numbers, I suspect you'll have to open up that checkbook a little wider guys.